![]() I then told the lady at the so called RESERVATION desk that I would like to return the tickets to the concert since I couldn’t book a nights stay and she then informed me that the tickets are non-refundable! Again, □□! Why can’t the reservation desk make hotel reservations especially since they are advertising a concert for the evening. That is □□! I have tried that in the past and they AWAYS say, we are sorry but we are all booked up. I then asked her, isn’t this a reservation desk for the hotel and she said yes but she can only make reservations for the next day. ![]() The lady at the reservation desk said she can not make reservations for that evening and that I would have to call the reservation call in line or computer web sight. After I purchased the tickets, I tried to book a night at the casino hotel for after the concert so my wife and I could stay the evening and use the casino’s entertainment and restaurant facilities. ![]() Very upsetting! I purchased two tickets for a Leann Rimes concert on Friday, 14 September 2018.
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